A Letter to Our Users - Response to the Current Bug in 2.1 UpdatePosted at: 22 Nov 22:48
iOS 4.2 has been released today(Nov 22). We suggest all users upgrade their iPad to iOS 4.2. iNotes update 2.1 is working fine on 4.2.
We have noticed that the latest update of iNotes for iPad crashes on iOS 3.2. This update is mainly optimized for iOS 4.2, such as printing, multi-tasking and fast-switching. Just because of the focus on the new features and capabilities. We missed the compatibility bug on the iOS 3.2. We feel so sorry for the bug and the inconvenience this update brings you.
Here is our solution for the bug:
* An update already submitted on 16th. But still need few days to get approved.
* For the old users, if you need to use your previous notes, please try to connect your iPad to iTunes. And try to find your previously exported notebooks in the iTunes app shared folder.
* For those new users, please wait for our bug fix update or the release of iOS 4.2. The app works fine on iOS 4.2. We hope Apple can release iOS 4.2 this week.
We apologize for the trouble again. iNotes for iPad has been used and trusted by so many business professionals. We believe this trouble must be a very bad news for them. Our old users should know that we have been doing our best to bring users the best note taking experience on iPad. And we have improved our app in every update. This is an incident and a lesson for us. We hope all of you can understand and keep trusting iNotes for iPad in the future.
After this lesson, we have made up our mind to implement the cloud syncing service to let users access their notes anytime on any platforms, especially when the app is out of service. This feature should be implemented as soon as possible.
Creator of iNotes for iPad
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